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What Our Customers Are Saying
Listen to what our customers say about products they purchased.
PATRICIA ***
Exactly what I expected
"Love this thing! I got this to try and help make my life a little less stressful! Instead of sweeping and mopping, you can do it all at once to save yourself some time! I have two chocolate labs and it handles the hair well! If you have animals youll just have to empty the dirty water tank more because the hair will clog inside. A bit pricey but 100% worth it! And the self cleaning mode?? Fantastic!"
Jacintha McKinsey
Excellent Performance
"Very user friendly, save a lot of time. I placed the one with wire accidentally, but still make the mop and vacuum job easier. Wireless one should be better. The sound is lower than my Dyson vacuum.
Great product. Easy to use and does both jobs of vacuuming and mopping in one go. Definitely recommend."
Nicole Smith
LOVE LOVE LOVE IT!
“I just bought mine, and I just love it! This is soooo quiet, larger tank, charge lasts longer, and with the auto setting tells me where the dirt is, and when it is clean. I am 70+, and I love the way that it wants to go, and I don’t need to push or pull. I have 2 dogs and their hair gets everywhere. This S5 gets it clean and doesn’t tangle hair or threads on the brush. I would highly recommend it!"
Painterxxx
AMAZING CARPET CLEANER
" I absolutely love this carpet cleaner 😍 I have 3 dogs and this carpet cleaner makes my carpet look great. It also has the attachment for the couches and loveseat. I will be saving money in the long run. No more renting carpet cleaners!! 😁.
I am sold on the performance. It also, tuned I to the puke spots, as dirty. Really shocked at this Carpet One Pro!!! It definitely was worth the money spent."
CindyXX
Maybe The Worlds Best Invention
"The Floor One S5 Pro 2 is not only a game changer it is a life changer! This is the best hard floor maintenance machine I've ever used. We live in Florida with all tile and hardwood floors and cleaning them used to take a few hours between vacuuming, mopping and wiping down to remove any streaks left behind...... Learn more"
Bob Lxxx
Works Great!
"So far so good! The display is a nice feature to see when youre running low on battery. The speed control slide is a little touchy but well get used to it. Works like a champ!
If you are unsure about getting this product, that means you NEED it!!"
We Are Here To Help
FREQUENTLY ASKED QUESTIONS
How will my order be shipped? How much does it cost?
Will I be able to track my order?
Yes. You will receive an email notification when your order ships, including a tracking number that you can use to check the progress of your shipment.
How long will it take for my order to arrive?
In most cases, we will process your order by the next business day. Shipping time will depend on where you live.
How to request refunds
Please contact our customer service team at support.uk@tineco.com, or just reply the order notification email, to request refunds. Once we receive your request or there are any updates on your request, a notification email will be sent to your email to inform you of any request updates.
HOW LONG IS THE WARRANTY PERIOD AND HOW IT WORKS?
New Machine: All Tineco machines purchased from Tineco website have a 2-year warranty against original defects in material and workmanship since purchase date when used for private household purposes in accordance with the Tineco Instruction Manual. Spare parts: All Tineco spare parts purchased from Tineco website have a 1-year warranty on electric components against original defects in material and workmanship since purchase date when used for private household purposes in accordance with the Tineco Instruction Manual.
