We do our best to provide continuous security updates for our IoT products. The security updates generally include the latest security patches, security vulnerability fixes, and other security improvements. We will maintain the security updates for at least 2 years from the launch day of certain device models.
The support period will not be shortened after publication. If the defined support period is extended, we will update the lists below as soon as possible to help you check whether your device can still receive security updates.
Product List
Product Name |
Type designation |
Luanch Date |
End date of security update support |
Floor One S6 Plus |
FW164300UK |
2024-01-01 |
2027-01-01 |
Floor One S7 Pro |
FW222200UK |
2024-01-01 |
2027-01-01 |
Floor One S5 Combo Power KIT |
FW151400UK |
2024-01-01 |
2027-01-01 |
Floor One S3 Extreme |
FW052300UK |
2024-01-01 |
2027-01-01 |
Floor One S5 |
FW101200UK |
2024-01-01 |
2027-01-01 |
Floor One S3 |
FW050100UK |
2024-01-01 |
2027-01-01 |
Floor One S5 Pro 2 |
FW100600UK |
2024-01-01 |
2027-01-01 |
Floor One S5 Extreme |
FW102400UK |
2024-01-01 |
2027-01-01 |
Floor One Stretch S6 |
FW401100UK |
2024-01-01 |
2027-01-01 |
Carpet One Pro |
CW101300UK |
2024-01-01 |
2027-01-01 |
Software List
Software Name |
Luanch Date |
End date of security update support |
TinecoLife |
2019-04-10 |
2034-01-01 |
... |
... |
... |
Note:
The security updates policies and devices are subject to change and will be reviewed on a regular basis.