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Product Security Update Support

We do our best to provide continuous security updates for our IoT products. The security updates generally include the latest security patches, security vulnerability fixes, and other security improvements. We will maintain the security updates for at least 2 years from the launch day of certain device models.

The support period will not be shortened after publication. If the defined support period is extended, we will update the lists below as soon as possible to help you check whether your device can still receive security updates.

Product List

Product Name

Type designation

Luanch Date

End date of security update support

Floor One S6 Plus

FW164300UK

2024-01-01

2027-01-01

Floor One S7 Pro

FW222200UK

2024-01-01

2027-01-01

Floor One S5 Combo Power KIT

FW151400UK

2024-01-01

2027-01-01

Floor One S3 Extreme

FW052300UK

2024-01-01

2027-01-01

Floor One S5

FW101200UK

2024-01-01

2027-01-01

Floor One S3

FW050100UK

2024-01-01

2027-01-01

Floor One S5 Pro 2

FW100600UK

2024-01-01

2027-01-01

Floor One S5 Extreme

FW102400UK

2024-01-01

2027-01-01

Floor One Stretch S6

FW401100UK

2024-01-01

2027-01-01

Carpet One Pro

CW101300UK

2024-01-01

2027-01-01

 

Software List

Software Name

Luanch Date

End date of security update support

TinecoLife

2019-04-10

2034-01-01

...

...

...

 

Note:

The security updates policies and devices are subject to change and will be reviewed on a regular basis.